In JIRA we have mandatory/optional fields. Can you please remove the mandatory fields that you are requiring in TestComplete, and make this configurable so we can match what is in JIRA?
Ideally, every field that is available in JIRA should be available in TestComplete. This way when we attempt to post a defect to JIRA those required fields that we have set are listed in TestComplete. Maybe even 2 tabs. First is the mandatory fields, 2nd tab could be optional fields.
Or allow us to pick and choose what is on the form. Or even pull it from JIRA.