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unable to enable OCR in test complete

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Occasional Contributor

unable to enable OCR in test complete

unable to enable OCR in test complete.

In FILE->Install extension-> when i enable ocr it ask for license window, when i enter valid liscence its swhoing as "Already used in the computer". 

 

retry optiin is shown.

 

Again when i went to FILE->Install extension->, OCr option is unchecked.

please check and help me

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Leader

Re: unable to enable OCR in test complete

Hi,


TestComplete has two types of licenses: a Node-Locked License or a Floating User license, check what kind of license you use.


Log on to http://localhost:1947 and try to check some information about your "already used" licenses.


But... what I recommend is to write a ticet to support SmartBear. They work really fast and have more information about your licenses than you can really find yourself.

View solution in original post

1 REPLY 1
Highlighted
Community Leader

Re: unable to enable OCR in test complete

Hi,


TestComplete has two types of licenses: a Node-Locked License or a Floating User license, check what kind of license you use.


Log on to http://localhost:1947 and try to check some information about your "already used" licenses.


But... what I recommend is to write a ticet to support SmartBear. They work really fast and have more information about your licenses than you can really find yourself.

View solution in original post

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