"You need to authenticate to get the requested resource" useless error

[workthrowaway69]

I have checked all four VM machines for their Credential Manager, and all of them are using the same username and password to access Cucumber.

Yet on the fourth machine, when I try to run a test, with "stop on error" turned on, I keep getting this: "Failed to upload the results to CucumberStudio. You need to authenticate to get the requested resource"

What else can I check on this problematic machine to divert this false error?

[TanyaGorbunova]

Hi @workthrowaway69,

Did you follow all the instructions listed in the documentation to set up the connection among the tools? Please check them here:

Support for CucumberStudio Enterprise

CucumberStudio Integration

If this doesn't help, please reach out to the TestComplete Support Team.

[workthrowaway69]

Hi @TanyaGorbunova.

Yes, this computer is already setup to handle that communication back to Cucumber, this error however still shows up at an unknown time and unknown frequency. It prevents me to save my project, which is a real pain. Following a restart, all my test items and persistent variables go missing in the project, and I have to spend the time to rebuild the project to where it was working before.

[TanyaGorbunova · Accepted solution]

Thanks for the update, @workthrowaway69.

In this case, I recommend that you submit a case to our Support Team to investigate this connectivity issue. You can reach out to them here:

https://support.smartbear.com/message/?prod=testcomplete