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"You need to authenticate to get the requested resource" useless error

SOLVED
Occasional Contributor

"You need to authenticate to get the requested resource" useless error

I have checked all four VM machines for their Credential Manager, and all of them are using the same username and password to access Cucumber.

 

Yet on the fourth machine, when I try to run a test, with "stop on error" turned on, I keep getting this: "Failed to upload the results to CucumberStudio. You need to authenticate to get the requested resource"

 

What else can I check on this problematic machine to divert this false error?

 

workthrowaway69_0-1606355818921.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Re: Hi Re: "You need to authenticate to get the requested resource" useless error

Thanks for the update, @workthrowaway69.

 

In this case, I recommend that you submit a case to our Support Team to investigate this connectivity issue. You can reach out to them here:

https://support.smartbear.com/message/?prod=testcomplete

 

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

3 REPLIES 3
Community Manager

Hi Re: "You need to authenticate to get the requested resource" useless error

Hi @workthrowaway69,

Did you follow all the instructions listed in the documentation to set up the connection among the tools? Please check them here:

Support for CucumberStudio Enterprise

CucumberStudio Integration

 

If this doesn't help, please reach out to the TestComplete Support Team.

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
Occasional Contributor

Re: Hi Re: "You need to authenticate to get the requested resource" useless error

Hi @TanyaGorbunova.

Yes, this computer is already setup to handle that communication back to Cucumber, this error however still shows up at an unknown time and unknown frequency. It prevents me to save my project, which is a real pain. Following a restart, all my test items and persistent variables go missing in the project, and I have to spend the time to rebuild the project to where it was working before.

workthrowaway69_0-1607543735916.png

 

Community Manager

Re: Hi Re: "You need to authenticate to get the requested resource" useless error

Thanks for the update, @workthrowaway69.

 

In this case, I recommend that you submit a case to our Support Team to investigate this connectivity issue. You can reach out to them here:

https://support.smartbear.com/message/?prod=testcomplete

 

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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