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The OCR service failed to process the document.

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New Contributor

The OCR service failed to process the document.

Hello,

 

I have downloaded the v14.50.943.7 this morning. I have an error that occurs sometimes with OCR Service. It seems like it happens more often with some operations.

 

Here are the details:

 

Details:
Image dimension: 113x15
Size: 513 bytes
Hash: 18c02b0c8173e64391af1efd48ff757b
Request execution time: 500 ms
Server: https://ocr.api.dev.smartbear.com
Status code: 500 (Internal Server Error.)
Error message: could not extend file "base/16390/1706345.1": No space left on device.
 
What can I do to resolve this problem? Which file is it about? At server-side?
 
Thanks a lot! 
1 ACCEPTED SOLUTION

Accepted Solutions
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Contributor

Re: The OCR service failed to process the document.

Hi All

The OCR Services are up, now we are not facing any issues in this service

View solution in original post

5 REPLIES 5
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Occasional Contributor

Re: The OCR service failed to process the document.

We're also seeing this problem.

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Established Member

Re: The OCR service failed to process the document.

We too faced the same problem since 2PM 15-Jul-2020 IST. Please let us know if you find the solution

Tags (1)
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Contributor

Re: The OCR service failed to process the document.

we face the same problem in the OCR Services
Error message: connect ECONNREFUSED 54.236.210.221:5432.

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Occasional Visitor

Re: The OCR service failed to process the document.

We're also seeing this problem too...

Highlighted
Contributor

Re: The OCR service failed to process the document.

Hi All

The OCR Services are up, now we are not facing any issues in this service

View solution in original post

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