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jitenderrawat's avatar
jitenderrawat
Occasional Contributor
7 years ago

TestCompete throws an error message as "The OUTLOOK.EXE process crashed." when executing outlook.

I have added outlook in TestedApps section of TestComplete. Whenever I execute outlook through TestedApps in TestComplete, it crashed the outlook application immediate after opening it and throws an error message as "The OUTLOOK.EXE process crashed."

 

I am not able to find exact reason for the same and please help me to fix this issue.

 

Also find attached screenshot for reference.

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  • Marsha_R's avatar
    Marsha_R
    Champion Level 3
    7 years ago

    What happens if you run your test to the step before Outlook opens, then you open Outlook manually?  I bet it's not so much that it is happening from inside TestComplete, but more that Outlook and TestComplete are running together.  They are both greedy programs.

     

    If opening Outlook manually causes this too, then I would try shutting down every other program that you can on the test machine and then try TestComplete and Outlook together again.