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Test complete fails with "-1"

SOLVED
Contributor

Test complete fails with "-1"

Test complete fails with "-1" code. Exit Code description says that "License failed". But that's strange because it fails after running 300+ tests.
Besides no error is posted to the log. And the log summary is not generated.
Tests always fail after finishing a particular test while night test run. On test stop even is called. But next test is not started.
And I still don't able to reproduce this problem separately.  Seems like problem did not appear before we install TC14. Is it a common problem? Could anyone give some advice on how to debug it?

UPD: Silent.log of last two weeks contains only 
Several "Tried to open the Save dialog. The default value: YES."

1 ACCEPTED SOLUTION

Accepted Solutions
Community Hero

Re: Test complete fails with "-1"

I suggest either of these two options

 

You can step through the Licensing Troubleshooter here (which has an option for contacting Support):

https://troubleshooter-support.smartbear.com/?prod=Licensing

 

Or you can contact Support directly here:

https://support.smartbear.com/message/?prod=TestComplete

View solution in original post

1 REPLY 1
Community Hero

Re: Test complete fails with "-1"

I suggest either of these two options

 

You can step through the Licensing Troubleshooter here (which has an option for contacting Support):

https://troubleshooter-support.smartbear.com/?prod=Licensing

 

Or you can contact Support directly here:

https://support.smartbear.com/message/?prod=TestComplete

View solution in original post

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