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Sri1's avatar
Sri1
New Contributor
4 years ago
Solved

Runtime-398Error

Hi, I am automating desktop VB application. I get 'Runtime-398 error' while navigating from one screen to another screen in the application. Need help in this regard. Thanks, Srini
  • TanyaYatskovska's avatar
    TanyaYatskovska
    4 years ago

    Hi Sri1,

     

    The best way here is to submit a case to our support team - they will investigate it and provide you with the solution. Please collect some additional information on your computer and send it to the team.

    Follow the steps below to help us investigate the issue:

    1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.
    2. Select the "Launch/attach to TestComplete" option.
    3. Run another instance of the Report Generator tool.
    4. Select the "Track application launch" option, specify your application executable name and click Next. The Report Generator tool will wait until the application is launched and then will track all events in it.
    5. Reproduce the problem.
    6. Click the "Generate..." button in all instances of the Report Generator tool and save reports to a local folder.