Forum Discussion
Dmitry_Nikolaev
15 years agoStaff
Hi Stu,
To help us investigate the issue, please let us know the following information:
1. Which of our tools are installed on your physical and virtual machines (TestComplete/TestExecute, the exact version)?
2. Please run the Windows System Information utility on both machines (Start | Programs | Accessories | System Tools | System Information), export information about systems and send us both files.
3. Do you have any DMP files in the following folder:
"C:\Users\<username>\AppData\Local\AutomatedQA\TestComplete\7.0\Logs" (Vista, Server 2008, Windows 7)
"C:\Documents and Settings\<username>\Local Settings\Application Data\AutomatedQA\TestComplete\7.0\Logs" (other operating systems)
If you do, please zip these files and send me the archive.
Thanks in advance.