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Playback time is doubled after windows update 10.0.17134

Contributor

Playback time is doubled after windows update 10.0.17134

Machine 1 :  windows 10.0.17134, my playback time is doubled.

Machine 2 : Another machine same project was executed in 12hours and windows was 10.0.10xxx series version and soon after updating the machine 2 with latest windows10 my playback time is doubled. and Smartbear solutions is investigating the issue.


Did anyone else too have the same issue? do we have a workaround?

7 REPLIES 7
Contributor

Re: Playback time is doubled after windows update 10.0.17134

Hi anupamchampati,

 

I have a similar problem. Update to win10pro 1803. Runtime went up from 16 to 20 hours. Update to 1809 didn't help. Since i use QAComplet for nightruns i have a support case for QAC. My Testexecute version is 12.60.

 

The 1803 update broke the Sentinel-LDK license manager on on our testclients so Testexecute wouldn't find a license.

 

Regards,

Tom

 
Community Hero

Re: Playback time is doubled after windows update 10.0.17134

I think this might be addressed in 14.... there are release notes indicating inclusion of better support for the most recent Windows 10 updates.  You might want to look into that as a possibility.


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Extensions available
Contributor

Re: Playback time is doubled after windows update 10.0.17134

Robert : I am using Testcomplete 14 and it is slow in Playback.
Community Hero

Re: Playback time is doubled after windows update 10.0.17134

Under Tools -> Options -> Engines -> General, what do you have set for "Enable support for testing Windows Store applications"?  If that's checked, try unchecking it.


Robert Martin
[Community Expert Group]
Please consider giving a Kudo if I write good stuff
----

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Extensions available
Contributor

Re: Playback time is doubled after windows update 10.0.17134

Updated one of my clients to TE 14. The QAComplete Server Can't find TE any more.

 

Still nothing from Support.

Highlighted
Community Hero

Re: Playback time is doubled after windows update 10.0.17134

Did you contact Support directly at this link?  

https://support.smartbear.com/message/?prod=TestComplete

Contributor

Re: Playback time is doubled after windows update 10.0.17134

Hi Marsha thanks for reply, actually i have already logged ticket for the slowness and smartbear R&D team is working on. 

 

just for information is there anyone too facing the same issue?