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Keyboard strokes are not recorded

SOLVED
alba_ricardo
New Contributor

Keyboard strokes are not recorded

I am recording a test for a desktop application (made with NET) but when I finish the recording and TestComplete shows the list of recorded steps, I see that the texts entered with the keyboard were not recorded. Does anyone know why this happens?

1 ACCEPTED SOLUTION

Accepted Solutions
sonya_m
Community Manager

Re: Keyboard strokes are not recorded

@alba_ricardo I see that you replied straight to the email notification. Please note that this way your message won't be posted to the Community.

 

Please update us on the solution the Support Team provides as soon as you get one from them. Thank you.


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

8 REPLIES 8
Marsha_R
Community Hero

Re: Keyboard strokes are not recorded

Let's see a screenshot of your test log where the text should be.  

alba_ricardo
New Contributor

Re: Keyboard strokes are not recorded

ok, this is the window I'm testing, there's a text box where I'm typing something like "Simple v131"

 

alba_ricardo_0-1594918555216.png

 

but, TestComplete is not recording the typed text, only the previous click on the box

 

alba_ricardo_1-1594918704655.png

 

and this happens for any text I type in any text box control...

Marsha_R
Community Hero

Re: Keyboard strokes are not recorded

Can you insert a SetText for that box in your test and does that work?   Here's an example.

 

settext.PNG

Not that this is the fix you need, but I'd like to see if TC responds to the box that way.

alba_ricardo
New Contributor

Re: Keyboard strokes are not recorded

I actually tried that option and yes, it works. But, I don't know, I feel like that option and coding the test are the same thing. There would be no real advantage in recording user actions...

Marsha_R
Community Hero

Re: Keyboard strokes are not recorded

Like I said, that's not the fix, but it gives you more clues.  

 

I think at this point you should go ahead and contact Support directly.  Here's the link:

https://support.smartbear.com/message/?prod=TestComplete

alba_ricardo
New Contributor

Re: Keyboard strokes are not recorded

I'll do that. Thank you!

sonya_m
Community Manager

Re: Keyboard strokes are not recorded

Thank you Marsha!

 

@alba_ricardo I wasn't able to locate your ticket, could you let me know if you solved the issue?


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
sonya_m
Community Manager

Re: Keyboard strokes are not recorded

@alba_ricardo I see that you replied straight to the email notification. Please note that this way your message won't be posted to the Community.

 

Please update us on the solution the Support Team provides as soon as you get one from them. Thank you.


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

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