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Auto wait time not working after update to 14.40 version of TC

SOLVED
GayatriPenubady
New Contributor

Auto wait time not working after update to 14.40 version of TC

Few scripts started to fail after update to 14.40 version of TC as objects were not existing. 

I added auto wait time for those steps and scripts continue to fail at that step. 

I had to manually add delay statements or add Dynamic Wait script routine that was custom developed to wait until objects exists or visible for those steps to pass.

Are there issues that were introduced with new version of TC related to Auto Wait time?

1 ACCEPTED SOLUTION

Accepted Solutions
sonya_m
Community Manager

Re: Auto wait time not working after update to 14.40 version of TC

Okay, so, I've found your support case and it looks like the issue is no more!

let me quote the solution here:

 

>>

To explain, the timeout is how long TestComplete will try to find the object. It is not waiting the timeout time before looking. If TestComplete looks in the location where the object loads before it has finished loading, TestComplete won't find the object and will continue searching elsewhere, up until the timeout.


In this case, delaying execution for a few seconds can help with making sure the object has enough time to load before TestComplete tries to find the object.

<<


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

5 REPLIES 5
anupamchampati
Frequent Contributor

Re: Auto wait time not working after update to 14.40 version of TC

I am been using 14.40 but never faced this issue, can you please share some log or script in which it is failing?

is it failing for all cases or any specific?

Tags (1)
GayatriPenubady
New Contributor

Re: Auto wait time not working after update to 14.40 version of TC

Only in few cases. one of the example is https://www.screencast.com/t/q35BEkUf3Da

sonya_m
Community Manager

Re: Auto wait time not working after update to 14.40 version of TC

Thank you for help anupamchampati!

 

@GayatriPenubady It looks like Support will be able to help you more efficiently, since this requires investigating your project. Please contact them and share the solution with us🙂 


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
sonya_m
Community Manager

Re: Auto wait time not working after update to 14.40 version of TC

Okay, so, I've found your support case and it looks like the issue is no more!

let me quote the solution here:

 

>>

To explain, the timeout is how long TestComplete will try to find the object. It is not waiting the timeout time before looking. If TestComplete looks in the location where the object loads before it has finished loading, TestComplete won't find the object and will continue searching elsewhere, up until the timeout.


In this case, delaying execution for a few seconds can help with making sure the object has enough time to load before TestComplete tries to find the object.

<<


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

GayatriPenubady
New Contributor

Re: Auto wait time not working after update to 14.40 version of TC

Yes I did contact and its resolved. thanks. Reply was "

To explain, the timeout is how long TestComplete will try to find the object. It is not waiting the timeout time before looking. If TestComplete looks in the location where the object loads before it has finished loading, TestComplete won't find the object and will continue searching elsewhere, up until the timeout.
In this case, delaying execution for a few seconds can help with making sure the object has enough time to load before TestComplete tries to find the object."

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