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Avdrey1977's avatar
Avdrey1977
New Contributor
9 years ago

An exception ... Interface not supported.

At the end of the test I have an error message every time.

"An exception occurred within the TtcUtilsManager handler of the TtcTestEngineEventDispatcher event:  Interface not supported."

I am trying to execute an example from the TestComplete Help, the example is about using timers:

 

the link to example is http://support.smartbear.com/viewarticle/69564/#ID0EVFAC

 

// Unit1

function Main()
{
  // Create a 30-second timeout timer
  Utils.Timers.Add(30000, "Unit1.TimeoutTimer", true);

  // This loop will be stopped after about the 30th iteration
  for (var i = 1; i <= 100; i++)
  {
    Log.Message(i);
    Delay(1000);
  }
}
 
function TimeoutTimer()
{
  Log.Message("The test timeout has been reached... Stopping the test.");
  //Runner.Stop();
}

 

 Please hint how can I fix this problem. I use TestComplete 10.3

3 Replies

  • Possibly resolved by a patch to 10.30 (check with Customer Support if you have a maintenance subscription), but I would try 10.60 first.

    • Avdrey1977's avatar
      Avdrey1977
      New Contributor

      Now I am trying to update TC from 10.30 to 10.60. After computer reset my scripts do not work because TestComplete no more recognizes controls as "Open Application". If I return back 10.30 it works. What shall I set up in 10.60 or I cannot update testComplete?

       

      • Avdrey1977's avatar
        Avdrey1977
        New Contributor

        I have sent the request to the official support