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SmartBear Talks | Meet the TestComplete Customer Care Team - Yuriy Peshekhonov

sonya_m
Community Manager

SmartBear Talks | Meet the TestComplete Customer Care Team - Yuriy Peshekhonov

Hi Community!

Today, we'd like for you to meet the TestComplete Customer Care Team. Yuriy Peshekhonov is the TestComplete Team Lead in Customer Care.

In this video interview, we spoke about Yuriy's role at SmartBear, SLA's, and case prioritization.

 

Watch the interview: https://youtu.be/A6E-Yuk66H0

 

 

Yuriy Peshekhonov - TestComplete Team Lead in Customer Care, SmartBear

 

00:00 Introduction

00:46 Yuriy's role and responsibilities

02:15 How he became part of SmartBear

03:23 The most rewarding part of Yuriy's work

03:54 Yuriy's favourite cases to answer

04:25 SLA's and case prioritization

07:00 A message for the TestComplete Community

 

Thank you for watching! I hope you enjoyed this video. Feel free to post your questions under this post, in case you have any. You can watch more videos with the TestComplete Team on this page.

 

Don't forget to subscribe to the SmartBear Community Matters blog to get updates about all the great content we post here.


Sonya Mihaljova
Community and Education Specialist

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