Forum Discussion
Hi plsFinishDevlop,
You can find the Product Support Manual document explaining SLA terms for different SmartBear products:
https://support.smartbear.com/about/
If you haven't submitted the support case yet, I suggest that you do this in addition to Cauvery's one. I suppose that complaints from different users on the same issue should speed up the investigation process.
Hi TanyaYatskovska ,
I know that this is 4 year old thread but for some past 1-2 weeks i have faced this issue 3 times.
Can you help me in resolving or letting me know how this problem is occuring so frequently.
I am using ReadyAPI 2.5.0
- TanyaYatskovska6 years agoSmartBear Alumni (Retired)
Hi Himanshu,
Could you please contact our Support team to investigate this behavior? I'm not familiar with any issues with this feature. You can contact them here:
http://support.smartbear.com/message/?prod=ReadyAPI
Thanks in advance.