cancel
Showing results for 
Search instead for 
Did you mean: 

ReadyAPI 3.2.5 crashing on startup or after startup

SOLVED
Highlighted
Occasional Contributor

ReadyAPI 3.2.5 crashing on startup or after startup

I have upgraded to ReadyAPI 3.2.5 and it is crashing on or just after start up. What shall I do? 

I am using it on Window server 2008 R2 standard.

 

Rajs_0-1589980338611.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Community Hero

Re: ReadyAPI 3.2.5 crashing on startup or after startup

Hey @Rajs,

Have you checked the logs at all?

Id check the readyapi! log. I appreciate thats difficult if readyapi! Is crashing, but you can check the log as its written to a file on the hard drive in your logged on user's profile. On windows 10, the log is written to something like c://Users/<profilename>/.readyapi so have a look in your profile for the appropriate logs.

Obviously readyapi! Is clashing with your current config on your windows server, so it might be worth having a look in the event viewer to see if the clash is recorded there too.

Finally, its probably worth raising a support ticket with smartbear...im typing this out on my phone so cant provide the link, but if you search youll find it no problem.

Cheers,

Rich

if this helped answer the post, could you please mark it as 'solved'? Also if you consider whether the title of your post is relevant? Perhaps if the post is solved, it might make sense to update the Subject header field of the post to something more descriptive? This will help people when searching for problems. Ta

View solution in original post

2 REPLIES 2
Highlighted
Community Hero

Re: ReadyAPI 3.2.5 crashing on startup or after startup

Hey @Rajs,

Have you checked the logs at all?

Id check the readyapi! log. I appreciate thats difficult if readyapi! Is crashing, but you can check the log as its written to a file on the hard drive in your logged on user's profile. On windows 10, the log is written to something like c://Users/<profilename>/.readyapi so have a look in your profile for the appropriate logs.

Obviously readyapi! Is clashing with your current config on your windows server, so it might be worth having a look in the event viewer to see if the clash is recorded there too.

Finally, its probably worth raising a support ticket with smartbear...im typing this out on my phone so cant provide the link, but if you search youll find it no problem.

Cheers,

Rich

if this helped answer the post, could you please mark it as 'solved'? Also if you consider whether the title of your post is relevant? Perhaps if the post is solved, it might make sense to update the Subject header field of the post to something more descriptive? This will help people when searching for problems. Ta

View solution in original post

Highlighted
Community Manager

Re: ReadyAPI 3.2.5 crashing on startup or after startup

Thanks Richie, for the thorough response!

 

@Rajs How did you solve this issue? Please share!


Sonya Mihaljova
Community and Education Specialist

Learn SmartBear products in a fun and easy way and prove your knowledge!
>>Participate in the TechCorner Challenge today
New Here?
Join us and watch the welcome video:
Announcements
TechCorner Leaderboard
Compete with community members in the TechCorner Challenge and get into the Leaderboard!

Rank Participant Points Earned
1 msiadak 12
2 nmrao 8
3 HimanshuTayal 3
Top Kudoed Authors