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Overactivation readyAPI license

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Overactivation readyAPI license

 

Hello,

 

Can't install my license, I did it once, then when restarting the session, my ready API couldn't find it, I tried to reinstall the license, this error a pear, I did everything I removed readyAPI and its chache from the user hundreds of times, and there is always no button to disable the license so I can install it again, it looks bugged or something, please I need some kind of support.

 

the uninstall button in this guide below doesnt apear !

https://support.smartbear.com/readyapi/docs/general-info/licensing/deactivate/fixed-license-online-d...

 

 

problemeLicenceServeur.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Hero

Re: Overactivation readyAPI license

Hey @mdsaadlaoui

If you're struggling with the license its probably best you raise a ticket with smartbear support available via

https://support.smartbear.com/product-list/#_ga=2.1813809.1029951383.1568658478-1722670237.153648925...


Theres also a troubleshooting page available via https://support.smartbear.com/readyapi/docs/general-info/licensing/intro/about-licenses.html#_ga=2.1...

Cheers,

Rich
if this helped answer the post, could you please mark it as 'solved'? Also if you consider whether the title of your post is relevant? Perhaps if the post is solved, it might make sense to update the title of the post to something more descriptive? This will help people when searching for problems.

View solution in original post

1 REPLY 1
Community Hero

Re: Overactivation readyAPI license

Hey @mdsaadlaoui

If you're struggling with the license its probably best you raise a ticket with smartbear support available via

https://support.smartbear.com/product-list/#_ga=2.1813809.1029951383.1568658478-1722670237.153648925...


Theres also a troubleshooting page available via https://support.smartbear.com/readyapi/docs/general-info/licensing/intro/about-licenses.html#_ga=2.1...

Cheers,

Rich
if this helped answer the post, could you please mark it as 'solved'? Also if you consider whether the title of your post is relevant? Perhaps if the post is solved, it might make sense to update the title of the post to something more descriptive? This will help people when searching for problems.

View solution in original post

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