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Installation of ReadyAPI fails on new Laptop

SOLVED
Occasional Contributor

Installation of ReadyAPI fails on new Laptop

Hi

 

During the execution of the installation exe, the process is stopped during install4j without notice and two log files are generated.

 

What is going wrong here?

 

java.lang.reflect.InvocationTargetException
Continuing ...
java.lang.IllegalStateException: The outer element does not return value
Continuing ...
An error occurred:
java.lang.RuntimeException: java.lang.NoClassDefFoundError: com.install4j.runtime.beans.screens.SystemScreen
Error log: C:\Users\........

 

Thanks for advice,

Simon

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
CBe
Member

Re: Installation of ReadyAPI fails on new Laptop

By removing these system/user variables the installation will work again.

_JAVA_OPTIONS

_IBM_JAVA_OPTIONS

_JAVA_TOOLS_OPTIONS

 

View solution in original post

7 REPLIES 7
Community Hero

Re: Installation of ReadyAPI fails on new Laptop

You are going to want to open a support ticket: https://support.smartbear.com/product-list/




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Contributor

Re: Installation of ReadyAPI fails on new Machine

Is that Issue is resolved.I'M facing the same issue

Frequent Contributor

Re: Installation of ReadyAPI fails on new Machine

I see you are trying to install readyAPI 2.4 version. I would try to install version 2.3 and see how that goes?

Contributor

Re: Installation of ReadyAPI fails on new Machine

Hi,
Have tried with both the versions 2.2 and 2.3 but getting the same issue.
The same issue is coming while insatlling VirtServer also.
Could you please help on this.
Highlighted
CBe
Member

Re: Installation of ReadyAPI fails on new Laptop

By removing these system/user variables the installation will work again.

_JAVA_OPTIONS

_IBM_JAVA_OPTIONS

_JAVA_TOOLS_OPTIONS

 

View solution in original post

Moderator

Re: Installation of ReadyAPI fails on new Laptop

Hi all,


@CBe thanks for the suggestion.

@PriyankaP have you had a chance to try this?

 


Olga Terentieva
SmartBear Assistant Community Manager

Visitor

Re: Installation of ReadyAPI fails on new Laptop

Hi @CBe 

'm having the same issue on installation of ReadyAPI v.2.8.2..

where can i found these so i can remove it.

_JAVA_OPTIONS

_IBM_JAVA_OPTIONS

_JAVA_TOOLS_OPTIONS

 

Thank you.

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