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Failed to receive trial license from within Ready! API 1.6.0 product

New Contributor

Failed to receive trial license from within Ready! API 1.6.0 product

Hi There,

 

I just downloaded Ready! API 1.6.0, and tried to obtain a trila license by clicking 'Activate Trial' feature from within the product. But I received error 'The Trial License Couldn't Be Downloaded Due To An Internal Error On Server ... '. Please advise what I can do to obtain a trial.

 

Thanks,
Manuel

4 REPLIES 4
Community Hero

Re: Failed to receive trial license from within Ready! API 1.6.0 product

May be some network glitch. You may try again and see.


Regards,
Rao.
Community Manager

Re: Failed to receive trial license from within Ready! API 1.6.0 product

Hi Manuelng,

 

Could you please contact our Ready! API Support Team and send them the email you specified when requesting the trial? They will provide you with the trial license key.

 

---------
Tanya Gorbunova
SmartBear Community Manager

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New Contributor

Re: Failed to receive trial license from within Ready! API 1.6.0 product

Hi Tanya,

 

I actually tried to send the email a few times, but failed with an error. I did log in here, and am not sure where else I need to log in again.

 

"Authorization Required: You must first log in or register before accessing this page. If you have forgotten your password, click Forgot Password to reset it.".

 

Thanks,

Manuel

 

Community Manager

Re: Failed to receive trial license from within Ready! API 1.6.0 product

Hi Manuelng,

 

The page I sent you doesn’t require any password. Here it is:

https://support.smartbear.com/product-list

 

On the page, select the Ready! API product and fill in the Contact Support form by specifying more information about the issue you faced.

 

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others.↓↓↓↓↓
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