Forum Discussion

manuelng's avatar
manuelng
New Contributor
9 years ago

Failed to receive trial license from within Ready! API 1.6.0 product

Hi There,   I just downloaded Ready! API 1.6.0, and tried to obtain a trila license by clicking 'Activate Trial' feature from within the product. But I received error 'The Trial License Couldn't Be...
manuelng's avatar
manuelng
New Contributor

Hi Tanya,

 

I actually tried to send the email a few times, but failed with an error. I did log in here, and am not sure where else I need to log in again.

 

"Authorization Required: You must first log in or register before accessing this page. If you have forgotten your password, click Forgot Password to reset it.".

 

Thanks,

Manuel

 

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
9 years ago

Hi Manuelng,

 

The page I sent you doesn’t require any password. Here it is:

https://support.smartbear.com/product-list

 

On the page, select the Ready! API product and fill in the Contact Support form by specifying more information about the issue you faced.