soap ui not open in windows 10

i  had install SOAPUI  and its never open always open the load screen and never change and mouse keep buffering when i hover with it on the load screen , i have tried to run from cmd to see the log file and this what the response : 

Configuring log4j from [C:\Program Files\SmartBear\SoapUI-5.5.0\bin\soapui-log4j.xml]
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: global-groovy.log (Access is denied)
at java.io.FileOutputStream.open0(Native Method)
at java.io.FileOutputStream.open(Unknown Source)
at java.io.FileOutputStream.<init>(Unknown Source)
at java.io.FileOutputStream.<init>(Unknown Source)
at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)
at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)
at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)
at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:150)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.java:163)
at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurator.java:425)
at org.apache.log4j.xml.DOMConfigurator.parseCategory(DOMConfigurator.java:345)
at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:827)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:604)
at org.apache.log4j.xml.XMLWatchdog.doOnChange(DOMConfigurator.java:861)
at org.apache.log4j.helpers.FileWatchdog.checkAndConfigure(FileWatchdog.java:88)
at org.apache.log4j.helpers.FileWatchdog.<init>(FileWatchdog.java:57)
at org.apache.log4j.xml.XMLWatchdog.<init>(DOMConfigurator.java:853)
at org.apache.log4j.xml.DOMConfigurator.configureAndWatch(DOMConfigurator.java:584)
at com.eviware.soapui.DefaultSoapUICore.initLog(DefaultSoapUICore.java:492)
at com.eviware.soapui.DefaultSoapUICore.init(DefaultSoapUICore.java:136)
at com.eviware.soapui.DefaultSoapUICore.<init>(DefaultSoapUICore.java:126)
at com.eviware.soapui.DefaultSoapUICore.createDefault(DefaultSoapUICore.java:105)
at com.eviware.soapui.SoapUI.getSettings(SoapUI.java:1699)
at com.eviware.soapui.SoapUI$SoapUIRunner.run(SoapUI.java:792)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
16:57:01,405 INFO [DefaultSoapUICore] Creating new settings at [C:\Users\???????\soapui-settings.xml]
Exception in thread "AWT-EventQueue-0" java.lang.UnsatisfiedLinkError: C:\Users\???????\AppData\Local\Temp\proxy_vole6291820911873225865.dll: Can't find dependent libraries
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.System.load(Unknown Source)
at com.btr.proxy.search.desktop.win.Win32ProxyUtils.<clinit>(Win32ProxyUtils.java:37)
at com.btr.proxy.search.browser.ie.IEProxySearchStrategy.readSettings(IEProxySearchStrategy.java:57)
at com.btr.proxy.search.browser.ie.IEProxySearchStrategy.getProxySelector(IEProxySearchStrategy.java:42)
at com.btr.proxy.search.desktop.win.WinProxySearchStrategy.getProxySelector(WinProxySearchStrategy.java:37)
at com.btr.proxy.search.desktop.DesktopProxySearchStrategy.getProxySelector(DesktopProxySearchStrategy.java:34)
at com.btr.proxy.search.ProxySearch.getProxySelector(ProxySearch.java:193)
at com.eviware.soapui.impl.wsdl.support.http.ProxyUtils.setGlobalProxy(ProxyUtils.java:187)
at com.eviware.soapui.model.propertyexpansion.PropertyExpander.<clinit>(PropertyExpander.java:80)
at com.eviware.soapui.impl.wsdl.support.http.HttpClientSupport.<clinit>(HttpClientSupport.java:73)
at com.eviware.soapui.DefaultSoapUICore.initSettings(DefaultSoapUICore.java:373)
at com.eviware.soapui.DefaultSoapUICore.init(DefaultSoapUICore.java:141)
at com.eviware.soapui.DefaultSoapUICore.<init>(DefaultSoapUICore.java:126)
at com.eviware.soapui.DefaultSoapUICore.createDefault(DefaultSoapUICore.java:105)
at com.eviware.soapui.SoapUI.getSettings(SoapUI.java:1699)
at com.eviware.soapui.SoapUI$SoapUIRunner.run(SoapUI.java:792)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)


can any one help ?