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error 2.1.0 can't start : program creates a corrupt readyapi.h2.db.

johandelaat
Occasional Contributor

error 2.1.0 can't start : program creates a corrupt readyapi.h2.db.

Just installed version 2.1.0 but can't start it as program creates corrupt readyapi.h2.db.

Delting file - as indicated in error message - doesn't fix the problem as the newly created db is corrupt again.

 

Error message : The Dashboard database is corrupted. Some tiles are disabled. Remove the file readyapi.h2.db from C:\Users\jdelaat\.readyapi\db and restart Ready! API to create a new database.
WARNING: This will delete all your test results.

14 REPLIES 14
sanj
Super Contributor

Best thing

contact support

https://support.smartbear.com/

I was planning to install that verison

Let me know how it goes

StevenColon
SmartBear Alumni (Retired)

Just echoing what @sanj said, Please submit a support ticket at the link below so that our team can follow up and resolve this issue.

 

https://support.smartbear.com/message/?prod=ReadyAPI

Best,
Steven
Atlassian Ecosystem Manager
johandelaat
Occasional Contributor

done :  ticket nr : 00248259

sanj
Super Contributor

jfilseker
Visitor

any update on this issue? Has support given you instructions how to solve the problem and did it work?

 

Further input would be much appreciated

sanj
Super Contributor

He just submitted the ticket yesterday.

Give it at least a few days

 

groovyguy
Champion Level 0

@jfilseker: You could also open a support ticket as well.




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AV
SmartBear Alumni (Retired)
SmartBear Alumni (Retired)

Hi, johandelaat,

could you please send us your newly created db for investigation?

Thank you

midhungaddipati
New Contributor

Was this resolved? What was the fix? I'm facing the same problem after upgrading my ReadyAPI version to 2.3.0

 

Thanks

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