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umag's avatar
umag
New Contributor
7 years ago
Solved

Not received SOAP UI Pro Training + Certification

Hi All,

 

I have recently purchased the SOAP UI Pro Training + Certification from the Smart Bear website, but I haven't received any email to download the content. I have received an email saying the order was successfully processed, so I am not sure why I haven't received an email to download what I have purchased. Has anyone had a similar issue?

 

Thanks

Uma

  • umag's avatar
    umag
    7 years ago

    Hi,

     

    I received the email from smartbear with all the details needed. It took about half a day after purchasing to arrive. Thanks for your help. :)

     

     

7 Replies

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  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    7 years ago

    Hi Umag,

     

    Did you check the Junk folder in your email box? Perhaps, that email went there by mistake.

    DanaRogo, could you please help us understand what happened?

    • umag's avatar
      umag
      New Contributor
      7 years ago
      Hi, no it's not in spam folder. :(
      • DanaRogo's avatar
        DanaRogo
        SmartBear Alumni (Retired)
        7 years ago

        uma please send me a message with your user name and email and I look you up in our system.  Thanks!

  • maciekp85's avatar
    maciekp85
    New Contributor
    6 years ago

    Hi Everyone,

    I have exactly the same issue like Uma. @DanaRog, could I also please send you a message with my user name and email to receive the email with all the details needed?

    Thanks,
    Maciek

    • dmorgan's avatar
      dmorgan
      SmartBear Alumni (Retired)
      6 years ago
      Hi,

      I work with Dana on the customer education team. Message me with your inquiry and I will help!