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subodh286's avatar
subodh286
Occasional Contributor
13 years ago

LoadUI is installed but unable to start

Hi,
I have successfully installed LoadUI on my system but when I am trying to open LoadUI, it does not start. I have done all the troubleshooting mentioned in the troubleshooting document at LoadUI website "http://loadui.org/installing-loadUI/installation-troubleshooting.html" but not able to start loadui.

I am attaching the log from Java Console and the screenshot from my desktop of the loadui launcher, which does not start at all, even after waiting for a long time.

My system configuration:
Windows XP Pro v2002 SP3
Java 7
Jave SE Dev kit 6 Update 2

Please help me out as I need to evaluate and use LoadUI for my project urgently.

Thanks,
Subodh

3 Replies

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  • subodh286's avatar
    subodh286
    Occasional Contributor
    13 years ago
    Hi SmartBear Support Team,
    Can I get a solution for the above issue urgently? I need to work on LoadUI urgently.

    Regards,
    Subodh
  • subodh286's avatar
    subodh286
    Occasional Contributor
    13 years ago
    If i try to launch loadUi again, I get the following message in Java Console:

    Java Web Start 1.6.0_25
    Using JRE version 1.6.0_25-b06 Java HotSpot(TM) Client VM
    User home directory = C:\Documents and Settings\subodh1.singh
    ----------------------------------------------------
    c: clear console window
    f: finalize objects on finalization queue
    g: garbage collect
    h: display this help message
    m: print memory usage
    o: trigger logging
    p: reload proxy configuration
    q: hide console
    r: reload policy configuration
    s: dump system and deployment properties
    t: dump thread list
    v: dump thread stack
    0-5: set trace level to <n>
    ----------------------------------------------------
    Launching loadUI Build: loadUI-2011-11-15-[1] 2011/11/15 03:04
    An instance of loadUI is already running!
    Exiting...
  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    SmartBear Alumni (Retired)
    13 years ago
    Hello,

    There is possibility that a keystore file is missing.

    To fix it you need to locate the file keystore.jks, and place it in the .loadui directory in your home directory.
    I'll attach the file here in case you can't find it locally, just download it and remove the .txt extension.

    Regards,
    Vladimir
    eviware.com