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Cannot Import Project

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Gaya123
Occasional Contributor

Cannot Import Project

Projects- When I click File --> Import Project , Ready API 3.10.0 tool doesn't show the file dialog box to select the available project

1 ACCEPTED SOLUTION

Accepted Solutions
sonya_m
Community Manager

Re: Cannot Import Project

Looks like the case was resolved successfully for you @Gaya123 !

 

Let me quote our support engineer on this:

 

>>

The exception you encountered is a generic issue that some users face during the ReadyAPI exploitation. The possible causes of the issue are described here: link [https://support.smartbear.com/readyapi/faq/some-java-specific-os-environment-variables-cause/]. Considering that you confirmed the use of HP UFT software, there is a high possibility that it's caused by specific OS environments.
We recommend removing these variables and trying without them. You can always set them back later.

<<


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

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11 REPLIES 11
mattb
Staff

Re: Cannot Import Project

Does this issue still persist?  Or was it resolved 

Sometimes the file dialog hides behind the ReadyAPI console.

richie
Community Hero

Re: Cannot Import Project

Im running v3.10 and the 'Select Project File' dialog launches fine on mine

Ta

Rich
if this helped answer the post, could you please mark it as 'solved'? Also if you consider whether the title of your post is relevant? Perhaps if the post is solved, it might make sense to update the Subject header field of the post to something more descriptive? This will help people when searching for problems. Ta
Gaya123
Occasional Contributor

Re: Cannot Import Project

Issue still persist. Can you do support on this?

Thanks & Regards,
Gayathri
Gaya123
Occasional Contributor

Re: Cannot Import Project

Still the issue exists. Actually I installed Ready API 3.9.2 with Admin credentials, then updated the latest version using my credentials. So it installed two instances of Ready API on same machine. And then I uninstalled the old version with the help of admin but then also I couldn't import the project .
endrju
New Contributor

Re: Cannot Import Project

I have exactly same problem, SmartBear support, please assist.

 

@Gaya123 are you working on Local Machine or Virtual Machine?

mattb
Staff

Re: Cannot Import Project

I would recommend creating a support ticket to start, I will try to find a solution in parallel. 

https://support.smartbear.com/readyapi/message/ 

endrju
New Contributor

Re: Cannot Import Project

@mattb have done that already, Case #00493668.

Thanks

Gaya123
Occasional Contributor

Re: Cannot Import Project

I am working on local machine
Gaya123
Occasional Contributor

Re: Cannot Import Project

Hi,

I have raised the support incident Case : 00493808

Thanks
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