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"403 - Forbidden: Access is denied" - After setting up QAComplete SSO with OKTA

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"403 - Forbidden: Access is denied" - After setting up QAComplete SSO with OKTA

Hi,

I followed the steps on this page for OKTA SSO configuration:

https://support.smartbear.com/qacomplete/docs/administrator/config/users-and-groups/single-sign-on/l...

 

After performing the guided steps, my server domain is sending me to a "403 - Forbidden: Access is denied" page.

1.jpg

 

I even tried going to the non-sso page (which I also enabled in the initial set-up), https://[your server name]//common/logon.asp?app=agSpEnt&skipSSO=y.

2.jpg

I am unable to go back into SSO security settings to update or modify because of this. Any thoughts?

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