barbaraeStaff14 years agoFAQ - I need to know if an item is untouched for a period of time.Need to know when something is getting stale?Escalation Rules allow you to set up an automatic email if an item is untouched or stuck in a certain status for a given period of time.Check this out:http://www.softwareplanner.com/GuidedTours/EdgeUI/Default.asp?FileName=EscalationRules
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