Default Value when creating defect is not populating

---

tedotw16 wrote:

I have set the default value for auto populating the Folder a defect should fall to when creating a defect, but the value that I selected as the default is not populating correctly.   The incorrect default value is also only populating when manually creating a defect.   When a defect is auto-created when running test case, the default folder is not being populated at all.   Any ideas as to why or how to get this workflow to work correctly? camzap omegle  jitter test 

 

---

AMzing bhdk. You gave simole and effective answer.

1. Configuration Check: Verify the configuration settings in the HRMS (Human Resource Management System) for defect creation. Ensure that default values for defects are properly configured within the HRMS system.
2. User Permissions: Confirm that the user creating the defect has the necessary permissions to access and modify default values. In HRMS, user roles and permissions can impact the ability to populate default values during defect creation.
3. Data Integrity: Check the integrity of the default values stored in the HRMS database. Data corruption or inconsistencies may prevent the system from retrieving and populating the default values correctly.
4. System Updates: Ensure that the HRMS software is up to date. Compatibility issues or bugs related to default value population may have been addressed in software updates or patches.
5. Field Mapping: Review the field mapping between the defect creation form and the hrms database. Incorrect mapping can lead to failures in populating default values. Adjust mappings as needed.
6. Validation Rules: Examine any validation rules in place for defect creation. Ensure that these rules do not conflict with the default values, preventing their automatic population.
7. Browser Compatibility: If defect creation is done through a web interface, check the browser compatibility. Some browsers may not fully support certain features of HRMS, affecting default value population.
8. Logging and Error Messages: Check HRMS logs or error messages for any indications of issues during defect creation. Error messages can provide insights into what might be preventing default values from populating.
9. User Training: Confirm that users creating defects are adequately trained on the HRMS system. Lack of awareness about the correct process may result in overlooking default value settings.
10. Vendor Support: If the problem persists, reach out to the HRMS vendor's support team for assistance. They can offer specific guidance, troubleshoot issues, and provide solutions to ensure the smooth population of default values during defect creation within the HRMS environment.