When using a bi-directional defect interface (using JIRA Scrum)
Basically on occasions the Reporter detail that is present in JIRA gets replaced by the Connectors Admin User detail - despite there being a 1-2-1 mapping of JIRA to QAC users in the User Mapping table.
Has anyone else experienced this?
Was this ever resolved.
I experience the same thing. Associating a QAComplete account with JIRA account, but the user applied is the user associated with the connection.
Hi,
I cannot reproduce the described issue on my side with new a QAC-Jira integration. I think it's better to open a new support case at: https://support.smartbear.com/message/?prod=QAComplete.
To help us investigate the issue, please send us screenshots of all QAC-JIRA connector settings screens:
* Select Projects and Issue Types;
* QAComplete - JIRA Field Mapping;
* Map User Accounts;
* an item in QAC and in Jira.
Also, provide us with the email address which you use in QAComplete during synchronization.
Anastasia
Customer Care Team
