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Error on QAC while assigning defect

jameshnb
Contributor

Error on QAC while assigning defect

Using "Defects" with updated GUI.

 

Existing defect where "Description" and "Expected Results" fields were HTML and Images had been included within these fields.

 

When attempting to reassign this defect using the "New" GUI Defects front end when pressing SAVE we get

 

Problems Found
 
Editor field "Description" is invalid. Too long string (287709). Maximum allowed number of characters : 65000.
Editor field "Expected Results" is invalid. Too long string (85888). Maximum allowed number of characters : 65000.

 

Image attached

 

The Defect cannot be saved 

 

 We are however able to reassign this defect when using Traceability view

 

Can this issue be looked into as we cannot advocate using the "Defects" new gui - everyone will have to use Traceability view in QAC instead.

 

1 REPLY 1
CGangloff
Moderator

Hello James,

Thank you for your post. I went ahead and created support case # 00275543 for this issue and we will respond to you through the new case, thank you.

Best Regards,
Christiane

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