While working with TestComplete and I come a crossed issue, I have no problem getting answers from the community. From people like tristaanogre However, with QAComplete I sometime have to wait weeks ...
Well thats just it, i have generic questions to solve generic solutions. Nothing specific towards my project. If it is specific i can see contacting support and getting an answer, but the forums are used for the community to get answers and discuss solutions.
If i could get a direct answer from someone who is a paid ref of smartbear on a public forum, others can see that answer and gain that knowledge.
If i lock away my question to be directed at smartbear only, they might have 50 different clients asking them the same question when it could have been public knowledge to all.
The QAComplete forums are just very "dead" in my opinion, Id love to help out more but I dont know QAComplete as much as I want