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spam in the forums

SOLVED
Community Hero

spam in the forums

There's been a lot of spam in the Novice User Help forum for TestComplete - is something being done to address this?
1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

RE: spam in the forums

Hello Marsha,

 


We moderate the forums and remove spam messages. Do you use an RSS reader to read forum threads? If you do, it can keep old threads. As a result the RSS feed isn't updated correctly - you still see the spam messages. Adding the RSS channel anew should help with this.


 


We're really sorry for the inconvenience.

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

2 REPLIES 2
Community Manager

RE: spam in the forums

Hello Marsha,

 


We moderate the forums and remove spam messages. Do you use an RSS reader to read forum threads? If you do, it can keep old threads. As a result the RSS feed isn't updated correctly - you still see the spam messages. Adding the RSS channel anew should help with this.


 


We're really sorry for the inconvenience.

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

Community Hero

RE: spam in the forums

I use Firefox or Chrome to read the forums.

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