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organize this forum as a hierarchy

Highlighted
Regular Contributor

organize this forum as a hierarchy

this forum contains some interesting points.

But - sadly - there is no hierarchical structure, so, if I want to find them, I've got to read it all. There isn't even an overview!

 

I will not read it all.

I will hardly ever use it the way it is.

 

My proposal: reorganize it. Use a hierarchical structure, as structuring criteria use the technical or UI structure of TC.

7 REPLIES 7
Highlighted
Community Manager

Re: organize this forum as a hierarchy

Hi Manfred_F,

 

Thanks for your feedback! For TestComplete, we have the forums - Web testing, Desktop testing, Mobile Testing and the forum for general questions. Which hierarchy would you recommend so that it completely matches your needs and willingness?

 

BTW, I’ve moved your original post to this place. Please use this forum for suggestions or feedback about the community functionality.

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
Highlighted
Regular Contributor

Re: organize this forum as a hierarchy

Hi Tanya,

well, this is a really good question.

Which structure would one, would You yourself appreciate to help You quickly find what You are searching for?

 

- It has to cover all TC functional features and their usage.

- It also has to cover technical aspects of TC usage.

 

Maybe, a structure similar to Your help system's one would be useful?

Let's take the chapters

- Using TC

- Testing Types

- Applications Testing

- Working with Application Objects

and their substructure as a purpose.

I think, this would make a good starting point. Of course, the structure should be extended, if needed.

This should not be done by us users, but by a forum administrator.

I'd propose to let users add new items, but not attach them into the tree. Putting new items into the tree should be done by the forum administrator (You at SmartBear have to read them anyway, so You can quickly sort them in).

 

What do You think, could this help?

 

Kind Regards,

Manfred

Highlighted
Community Manager

Re: organize this forum as a hierarchy

Hi Manfred,

Thanks for the clarification.
What you are describing already exists in our Community in one way or another.  Let me explain in detail.

Right now, it’s possible to assign a Label text to each question. This label will be related to some TestComplete Feature, for example, NetworkSuite. There is a pre-made set of labels for TestComplete. Thus, you can always review all the questions asked for the target label in our Community. For example, this is how it looks for the Checkpoints label:
https://community.smartbear.com/t5/forums/filteredbylabelpage/board-id/Getting_Started_with_TestComp...

What do you think about this?
---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
Highlighted
Regular Contributor

Re: organize this forum as a hierarchy

H Tanya,

 

well, labeling is not a bad idea. But. I'm not so sure whether it has got the main advantage of a hierarchy: the ability to do hierarchical search.

 

I'll giva You an example:

You have gor a great new idea, and You want to see, whether something similar already exists.

In a well-formed hierarchy of ideas, You can drill down the tree until You find the location where it "should be" located. Let's say, that there are already 5 items located there. So, all You have got to do is to read these 5 items to know, whether Your idea really is new.

In a flat list, You' d have to read it all. Ok, You can search or use labels, but what if somebody used other technical terms than You? Searching is never reliable if You want to express: there is NO .....

 

 

If You organize the labels in a hierarchy, it may work. If not, it would not be that useful.

 

Kind Regards,

Manfred

Highlighted
Community Manager

Re: organize this forum as a hierarchy

Hi Manfred_F,

 

I got it. Thanks.

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
Highlighted
Contributor

Re: organize this forum as a hierarchy

Manfred I was thinking the same thing. Then I found this hierarchal navigation which helped me.Sharing with you just in case you haven't seen it yet.

 

D.jpg

Highlighted
Regular Contributor

Re: organize this forum as a hierarchy

Well, this is quite exactly the right principle.

I'd very much appreciate to have this not only for two hierarchy levels, but for an unlimited number..

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