Screenshot shouldn't be downloaded rather should open in new tab as a link.
This is just a suggestions to SmartBear development team :-
When somebody posts any question in the community. Sometimes, They upload pictures for more clarifications. So, the other users have options to download and look into the issue. My suggestion would be, instead of the pictures to be downloaded, it should be opened as a link to new tab of browser. This way, we don't have to download the things and during solving any queries no need to be navigating to picture again and again. Also, You should provide a feature to demo the problem as a video. I mean, screen recorder should be there for any demo purpose. So, that once the screens is recorded we can attach it here in problems.