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Changing Username

SOLVED
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Regular Contributor

Changing Username

My username was changed when moving to the new Forum. I was wondering if/how I could go about changing it to something else.

 

Also, I have another account here that I used for LoadUIWeb now. The rules say only 1 account per user and I didn't want to violate and don't see the need for 2 accounts. 

 

Thanks!

Remember:Questions are more important than answers.
The answer is 42 I'm a ninja!
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Contributor

Re: Changing Username

 

Hi There, 

 

You should be able to change your username by accessing the "my settings" panel on the upper right. 

Please know, you might be prompted to change your password, if you change your username. 

 

 

 

Hope that helps!

Jen 

Community Manager

 

Jen Falasca
Community Manager & Customer Advocate
SmartBear

View solution in original post

6 REPLIES 6
Highlighted
Community Hero

Re: Changing Username

Since already an account here, that might be the cause for the change in the username during migration.


Regards,
Rao.
Highlighted
Regular Contributor

Re: Changing Username

Yes but I was wondering if there is a way to switch it to something else.

Remember:Questions are more important than answers.
The answer is 42 I'm a ninja!
Highlighted
Community Hero

Re: Changing Username

My account name was changed to the first part of my email.  I tried asking Support how to get it changed back and I didn't get an answer.  I will try there again but we ought to be able to edit it here ourselves.

Highlighted
Contributor

Re: Changing Username

 

Hi There, 

 

You should be able to change your username by accessing the "my settings" panel on the upper right. 

Please know, you might be prompted to change your password, if you change your username. 

 

 

 

Hope that helps!

Jen 

Community Manager

 

Jen Falasca
Community Manager & Customer Advocate
SmartBear

View solution in original post

Highlighted
Contributor

Re: Changing Username

@PaulDonny  - Don't worry about both accounts. 

We merged everything together, so you could use one account to access all the information you'll need about all SmartBear products. Please let me know if you have any questions at all. 

 

Best, 

Jen 

 

 

Jen Falasca
Community Manager & Customer Advocate
SmartBear
Highlighted
Regular Contributor

Re: Changing Username

Thank you very much Jen! Worked flawlessly.

Remember:Questions are more important than answers.
The answer is 42 I'm a ninja!
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