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Avatar Change

SOLVED
Regular Contributor

Avatar Change

Hi,

 

The other day I was wondering if I could change my avatar and went the Avatar tab in "My Settings".

 

I could not choose another Collection with either Chrome, Internet Explorer or Firefox.

 

Is there another way ?

 

Thanks

Simon Glet
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Community Manager

Re: Avatar Change

Hi,

New collections aren’t opened from My Settings indeed. I’ll report this issue.

In the meantime, you can do the following:

  1. Open your profile page (not My Settings).
  2. Click your current avatar.
  3. Select the Choose another avatar
  4. Switch to the Forum the Community.
  5. Select a new collection there.

Does this work for you?

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post

5 REPLIES 5
Highlighted
Community Manager

Re: Avatar Change

Hi Simon,

 

Do you mean that you do not see the following drop-down list when clicking to select a collection?

 

Untitled.png

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!
Highlighted
Regular Contributor

Re: Avatar Change

Hi Tanya,

 

The drop-down list allows the collection change but the available avatars are not updated (see attached screenshot):

 

CommunitySite_CollectionSelection_Error_1.png

 

As you can see, the "Monsters" collection still shows the "Animals" avatars. Tested with Firefox 37.0.2.

 

Thanks

Simon Glet
Highlighted
Community Manager

Re: Avatar Change

Hi,

New collections aren’t opened from My Settings indeed. I’ll report this issue.

In the meantime, you can do the following:

  1. Open your profile page (not My Settings).
  2. Click your current avatar.
  3. Select the Choose another avatar
  4. Switch to the Forum the Community.
  5. Select a new collection there.

Does this work for you?

---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post

Highlighted
Regular Contributor

Re: Avatar Change

Hi Tanya,

 

It worked from the profile :-)

 

Thanks !

Simon Glet
Highlighted
Senior Member

Re: Avatar Change (profile name)

I'm ok with my avatar for now, but I'd like to change my profile name because I misspelled my preferred name I've used in other forums for years. Is there any way I can do that? Thanks