Community Rules

Welcome to the SmartBear Community!

We are happy to see you in our team. Please make sure that you are familiar with our community rules:

1. Do no spam or self-promote in the forums

This will be considered as an unsolicited advertisement. Your account will be permanently banned, and your posts will be deleted.


2. Do not cross post questions

Please do not post the same question to different forums.


3. One thread per one problem

Please do not ask several questions in one thread. First of all, they may not be connected to each other. Besides, you will get replies faster if you separate them into different threads posted to the relevant forums.


4. Only one account per person is permitted

There is no reason why you should have several accounts in the SmartBear Forum.


5. All posts should be in English

The SmartBear team DOES know a few languages - German, Spanish, Russian - but you can't be sure the rest of the community does.


6. Include as much information as you can when asking for help

This may include logs, screenshots, videos, etc.


7. Do not post copyright-infringing material

Do not propose/link to any site that contains warez/copyrighted software/materials that can be downloaded illegally. Your account will be temporary banned, and your posts will be deleted.


8. Be polite

Do not post insulting posts, links or images.


9. Remain respectful of other members

Do not be rude and appreciate each reply given to your question by other community members.

10. No politics, no religion, no soap boxes allowed

Your account will be temporary banned and your posts will be deleted.

If you want to contact a forum moderator, use this email

*Failure to abide by these rules may result in an editing, negative moderation or deletion of your post. We reserve the right to ban abusers from the community. We reserve the right to change these rules at any time.

Community Manager