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Posting in old topics

Community Leader

Posting in old topics

It seems there are a lot of people asking "I have this problem too" on very old questions that never got answered.

 

How could we encourage people to create a new question instead? It's almost never appropriate to continue the discussion in an old topic, especially when the new question is only related, but not exactly the same question.

3 REPLIES
Community Manager

Re: Posting in old topics

Hi JHunt,

 

Thanks for bringing up this question.

I noticed this before. What do you think we can improve here? 

 

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Tanya Gorbunova
SmartBear Community Manager


TanyaGorbunova



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Community Hero

Re: Posting in old topics

Don't allow posts on old topics after 1 month or so.  A new topic can always include a link to an old one for reference.  

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Regular Contributor

Re: Posting in old topics

Agree that closing/locking topics that have not been posted too for a length of time (1 month sounds fine) would be a good idea. Perhaps with the exception of allowing the original poster to post a follow up reply.

 

Personally I tend not to reply to these "I have this problem too" posts as there are usually multiple issues in the thread which just makes things confusing.

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