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Avatar Change

SOLVED
Regular Contributor

Avatar Change

Hi,

 

The other day I was wondering if I could change my avatar and went the Avatar tab in "My Settings".

 

I could not choose another Collection with either Chrome, Internet Explorer or Firefox.

 

Is there another way ?

 

Thanks

Simon Glet
5 REPLIES
Community Manager

Re: Avatar Change

Hi Simon,

 

Do you mean that you do not see the following drop-down list when clicking to select a collection?

 

Untitled.png

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Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others.↓↓↓↓↓
Regular Contributor

Re: Avatar Change

Hi Tanya,

 

The drop-down list allows the collection change but the available avatars are not updated (see attached screenshot):

 

CommunitySite_CollectionSelection_Error_1.png

 

As you can see, the "Monsters" collection still shows the "Animals" avatars. Tested with Firefox 37.0.2.

 

Thanks

Simon Glet
Community Manager

Re: Avatar Change

Hi,

New collections aren’t opened from My Settings indeed. I’ll report this issue.

In the meantime, you can do the following:

  1. Open your profile page (not My Settings).
  2. Click your current avatar.
  3. Select the Choose another avatar
  4. Switch to the Forum the Community.
  5. Select a new collection there.

Does this work for you?

---------
Tanya Gorbunova
SmartBear Community Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others.↓↓↓↓↓
Regular Contributor

Re: Avatar Change

Hi Tanya,

 

It worked from the profile :-)

 

Thanks !

Simon Glet
Highlighted
Senior Member

Re: Avatar Change (profile name)

I'm ok with my avatar for now, but I'd like to change my profile name because I misspelled my preferred name I've used in other forums for years. Is there any way I can do that? Thanks

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