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collabgui doesn't open on MacOS after upgrading to Big Sur

SOLVED
marksn
Occasional Visitor

collabgui doesn't open on MacOS after upgrading to Big Sur

Anyone else having this problem? Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
OlegB
Staff

Re: collabgui doesn't open on MacOS after upgrading to Big Sur

Hi @marksn,

 

We have a confirmed issue with Big Sur. The Desktop GUI client can't be run on this version due to some NPEs. This issue is registered as COLLAB-8004. You will be able to find this ID on the version history page once it is fixed. There is no ETA on COLLAB-8145 at the moment:

https://support.smartbear.com/collaborator/docs/general-info/whats-new.html

 

As a temporary solution, you can use the command-line client:

https://support.smartbear.com/collaborator/docs/desktop-clients/cmdline/index.html

 

Regards,
Oleg Beriashvili
Technical Support Engineer

View solution in original post

1 REPLY 1
OlegB
Staff

Re: collabgui doesn't open on MacOS after upgrading to Big Sur

Hi @marksn,

 

We have a confirmed issue with Big Sur. The Desktop GUI client can't be run on this version due to some NPEs. This issue is registered as COLLAB-8004. You will be able to find this ID on the version history page once it is fixed. There is no ETA on COLLAB-8145 at the moment:

https://support.smartbear.com/collaborator/docs/general-info/whats-new.html

 

As a temporary solution, you can use the command-line client:

https://support.smartbear.com/collaborator/docs/desktop-clients/cmdline/index.html

 

Regards,
Oleg Beriashvili
Technical Support Engineer

View solution in original post

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