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collabgui doesn't open on MacOS after upgrading to Big Sur

marksn
Occasional Visitor

collabgui doesn't open on MacOS after upgrading to Big Sur

Anyone else having this problem? Any suggestions?

1 REPLY 1
OlegB
Staff

Re: collabgui doesn't open on MacOS after upgrading to Big Sur

Hi @marksn,

 

We have a confirmed issue with Big Sur. The Desktop GUI client can't be run on this version due to some NPEs. This issue is registered as COLLAB-8004. You will be able to find this ID on the version history page once it is fixed. There is no ETA on COLLAB-8145 at the moment:

https://support.smartbear.com/collaborator/docs/general-info/whats-new.html

 

As a temporary solution, you can use the command-line client:

https://support.smartbear.com/collaborator/docs/desktop-clients/cmdline/index.html

 

Regards,
Oleg Beriashvili
Technical Support Engineer
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