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XML document structures must start and end within the same entity.

CarolMonzillo
New Contributor

XML document structures must start and end within the same entity.

I am getting the following error intermittently for some reviews from ccollab.  Incidentally these reviews can take forever to come up.  Have anyone else seen this?

 

ccollab admin review-xml 1 --xpath //reviews/review
[Fatal Error] :3:22: XML document structures must start and end within the same entity.
ERROR: Executing command `ccollab admin review-xml`:
org.xml.sax.SAXParseException; lineNumber: 3; columnNumber: 22; XML document structures must start and end within the same entity.
com.smartbear.collaborator.client.exceptions.CollabClientException: org.xml.sax.SAXParseException; lineNumber: 3; columnNumber: 22; XML document structures must start and end within the same entity.
at com.smartbear.ccollab.client.commands.CommandAdminReviewXML.executeJson(CommandAdminReviewXML.java:288)
at com.smartbear.ccollab.client.commands.Command.validateAndExecute(Command.java:360)
at com.smartbear.ccollab.CLI.doMain(CLI.java:912)
at com.smartbear.ccollab.Main.doMain(Main.java:219)
at com.smartbear.ccollab.Main.main(Main.java:167)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:85)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)
Caused by: org.xml.sax.SAXParseException; lineNumber: 3; columnNumber: 22; XML document structures must start and end within the same entity.
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(Unknown Source)
at javax.xml.parsers.DocumentBuilder.parse(Unknown Source)
at com.smartbear.ccollab.client.commands.CommandAdminReviewXML.executeJson(CommandAdminReviewXML.java:28

 

 

1 REPLY 1
OlegB
Staff

Re: XML document structures must start and end within the same entity.

rHi @CarolMonzillo,

 

It looks like there was a support ticket opened for this issue and the root cause of it comes from the fact that the review is getting stuck on loading. Is this an accurate statement? Do you see the same issue with a review that can be loaded without any issues in the WebUI? 

Regards,
Oleg Beriashvili
Technical Support Engineer
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