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What happened to this software? It's a mess!

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What happened to this software? It's a mess!

We recently upgraded to the latest version from an older version (fresh install). What the heck happened to this software?

 

  • The UI is a complete disaster. Looks like a web application from the early 2000s with some random modern elements thrown in here and there. After 4-5 major version revisions, I was not expecting this mess.
  • The workflow is unintuitive and confusing. How does a reviewer know that the developer has fixed an issue if the reviewer is supposed to Mark Fixed? The reviewer should "Verify" and the developer should mark "Fixed".
  • The phase changes are unintuitive to say the least. I pressed Send to Completed and nothing happens and there's no message to tell me why it didn't change phases.
  • I have JIRA disabled. Why is there JIRA button on every review? Just hide it don't disable it.
  • A developer completed the review but the reviewer didn't get a "completed" email

Could go on and on. We are software developers, everyone is scratching their heads trying to figure out this tool.

 

 

 

 

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