I recently upgraded to ubuntu 18.04 and using collab client v11.0.11000. When using the client GUI, when adding a new repo, it hangs after clicking on the "Add" Button.
Hi,
Please try upgrading Collaborator client, as well. You can get its latest installation package from our website.
Would this require in upgrading the server as well? We are using:
11.1.11101
for the server
I'm having the same issue. It also freezes when going to File -> Preferences. Were you able to fix your problem? (Using Ubuntu 18.04 and Collaborator Version 11.3.11301.5)
No solution yet. Used the command line client instead
Hopefully more people will see this and it will be fixed or a workaround will be found. Thanks for the reply.
There is a known issue with the GTK+ 3.22 or later. The GUI client freezes due to the fact that the Collaborator client cannot reliably work with this version of GTK+. There is a workaround (rolling back to GTK+ 2), so I suggest that you apply it in your environment and check how it works. Follow the steps below:
1. Open the ccollabgui shell script in a text editor.
2. Add the export SWT_GTK3=0 statement to the beginning of the script like this:
#!/bin/sh
export SWT_GTK3=0
3. Save your changes, run the GUI client and check how it works.
Alternatively, you can just run the GUI client in your terminal like this:
SWT_GTK3=0 ccollabgui
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