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Running ccollabgui under Ubuntu 1804 fail with java.langNoClassDefFoundError Exception javax/xml/ws/

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Running ccollabgui under Ubuntu 1804 fail with java.langNoClassDefFoundError Exception javax/xml/ws/

I installed the collaborator client 11.3 for Linux on Ubuntu 1804 and I also installed openjdk 10.0.2. When I start ccollabgui it prompts this error:

java.lang.NoClassDefFoundError: javax/xml/ws/http/HTTPException
at com.smartbear.ccollab.GuiMain.getMainCommand(GuiMain.java:72)
at com.smartbear.ccollab.GuiMain.main(GuiMain.java:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:564)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.install4j.runtime.launcher.UnixLauncher.main(UnixLauncher.java:62)
Caused by: java.lang.ClassNotFoundException: javax.xml.ws.http.HTTPException
at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(ClassLoaders.java:190)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
... 8 more

 

Someone can indicate me how to resolve that?

Thanks,

1 REPLY 1
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Staff

Re: Running ccollabgui under Ubuntu 1804 fail with java.langNoClassDefFoundError Exception javax/xml

Hi,

 

It looks like you are trying to use Java 10 which Collaborator does not support yet.

1. Try uninstalling the Client

2. Install Oracle Java 8 and make it the default one.

3. Re-install the Client and make sure the  correct Java version is used.

    You can also manually specify the JVM to use with the Client as described on the article below

     https://smartbear-cc.force.com/portal/KbArticleViewer?name=How-do-I-tell-Collaborator-to-use-a-speci...

 

I hope that helps.

 

Thanks!

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