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Rejected review by mistake, what is the fix?

Visitor

Rejected review by mistake, what is the fix?

One of my users clicked reject while he was still working on a review. Is there a way to put a "Rejected" review back in an active life cycle?

James Hall
1 REPLY 1
Staff

Re: Rejected review by mistake, what is the fix?

Hi,

 

Unfortunately it is not possible to un-reject a review.

 

If the user unintentionally rejected the review, there are a couple of settings you can use to prevent this in the future. 

For example:

Allow Reject Review https://support.smartbear.com/collaborator/docs/server/settings/general.html#allow-reject-review

Review Reject Reasons https://support.smartbear.com/collaborator/docs/server/settings/general.html#review-reject-reasons