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renschjr's avatar
renschjr
New Contributor
9 years ago

Populating custom JIRA fields from Collaborator?

I'm in the process of connecting Collaborator to JIRA and I'm about 90% of the way there, but I'm running into what appears to be a showstopper. I'm receiving the following when clicking the "Create JIRA ticket" link that is displayed next to a Reviewer's name within a Review:

 

Error
 
 
Unable to create a new JIRA item.
Error message from JIRA server:
Affects Version/s is required.
Environment Found is required.

 

As you can see my JIRA server requires two custom fields, Affects Version/s and Environment Found, to be set when creating a JIRA Issue/Ticket. Can you point me to any available resources that would help me resolve this issue by somehow passing those extra required fields to JIRA from Collaborator?

 

Thanks!

 

Collaborator v9.3.9300

JIRA v6.2#6252