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itadmin's avatar
itadmin
New Contributor
7 years ago
Solved

Error: Could not authenticate using the username and password provided.

Hi,  Our clients including myself (admin) cannot connect to CC via web browser this morning. Attempting to login regardless of account throws this message:  Error: Could not authenticate using th...
  • itadmin's avatar
    7 years ago

    Never mind. Issue resolved.. a physical DC we moved off site .. we moved it back. CC tried to authenticate against the one we moved, and failed .. so much for redundant domain controllers. Need to figure out why that happens.