Connectivity error from collaborator:

Question

Hi
Really need help with this issue. Thank you.
&nbsp;
When using the command&nbsp;&nbsp;&nbsp; $ /opt/ccollab-client/ccollab login
Trying to login with existing configurationExisting configuration did not work: 'url' has not been configured
Please enter the URL to the Collaborator Server&gt; https://collaborator.test.com
Please enter your username:(default: 1234567)&gt; 1234567Please enter your password:
Trying to login with new configurationConnecting to Collaborator Server https://collaborator.test.comERROR: Connectivity problem with Collaborator server:I/O Error: org.apache.xmlrpc.XmlRpcException: I/O error while communicating with HTTP server: Received fatal alert: handshake_failureYou may need to run 'ccollab login' to verify your configuration settings
&nbsp;
After running ccollab login, the URL is set with the correct value. But unable to connect using the Command-line Client. Works with the UI, using same credentials.

alexeykryuchkov · Answer

Hi,
&nbsp;
Please check whether the solution from the KB article below helps:https://smartbear-cc.force.com/portal/KbArticleViewer?name=How-to-resolve-the-Received-fatal-alert-handshake-failure-error&amp;sp=collaboratorIf it still fails, please execute the&nbsp;ccollab --debug login command and send me the generated ccollab.log file.

edrise · Answer

Thank you Alexey, going to try this and let you know if it worked.

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Connectivity error from collaborator:

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