Forum Discussion

jimwelch's avatar
jimwelch
Occasional Visitor
8 years ago

Collaborator Client TFS private key How to add client 9

IT forced us to use private key with TFS, but Collaborator Client will not add a review (shelfset). Gets the certificate error even after adding private root cert to java under Program Files\Collabo...
OlegB's avatar
OlegB
SmartBear Alumni (Retired)
8 years ago

Hello,

 

Please create a support ticket for this issue and attach a debug log file to it. To create the debugging log, follow the steps below:

  1. Open the GUI client.
  2. Select “Help -> Capture debugging Log”.
    This should bring up the “Debug Log” window. 
  3. With this window still open, reproduce the issue. 
  4. \Once the issue persists, click “OK”, save the log file, and upload it to the newly created ticket.